Seniors Care , Nursing Home, Assisted Living, Retirement Homes
Surrey, Burnaby, Coquitlam, Port Coquitlam, Kamloops, Salmon Arm, Penticton, Nelson, Kelowna, Vancouver, BC, Canada

Need to Know? Check our FAQs

Click on your topic of interest to 'jump' to the questions for that topic. This section will be expanded. If you have a general information question that is not answered below, please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. .

Independent Living

Assisted/Supportive Living

Complex/Continuing Care

Independent Living

1. Can I bring my pet?
Yes, we would not expect you to leave your friend behind. Most Park Place Retirement Residences welcome smaller dogs and cats.

2. Are there any government subsidies?
No, unfortunately there are no government subsidies for independent living. In B.C., the provincial SAFER grant might apply in very unique circumstances but most residency fees are above the SAFER grant ceiling.

3. Can I come and go as I please?
Absolutely...your suite in a retirement residence is your home and you should treat it as your home. 

4. Can family come and stay with me?
Yes, they can stay in your suite or you can book one of our guest suites. We only ask that if guests are coming for meals, that they
pay for their own meals and that arrangements for the extra meals be made in advance. We also host a number of family-friendly events,
especially during holidays like Christmas and Easter and Mothers Day/Fathers Day, and hope you will feel free to invite family members to join you in celebrating.

5. Do I have to go to all the events/activities?
No, events and activities are optional. Just attend the ones in which you are interested.

6. What happens if I need more help than you usually provide?
We can often work with you, your family, and either the health authority or private pay service providers to ensure you receive the help you need.
Needing more care does not automatically mean you have to leave since there are additional support services available.

7. Can I bring a car?
Yes, we have on-site parking for residents' vehicles.

8. At a site where there is both private pay independent living and government subsidized assisted living, potential residents have asked: Will moving into a private pay suite help me get into one of your subsidized suites?
Subsidized suites are allocated by the health authority. There is usually a waiting list however your place on that list will not be influenced by where you live. The advantage of moving into a paid suite lies in gaining support services you may need and the opportunity to become familiar with the building and to begin building friendships with other residents.

9. What happens if I have to leave in order to obtain more care?
If that happens, we will work with you and with your friends/family to help you make as smooth a transition as possible to your new home.

Assisted Living

1. At a site where there is both private pay assisted living suites and government subsidized assisted living suites, potential residents have asked: Will moving into a private pay suite help me get into one of your subsidized suites?
Subsidized suites are allocated by the health authority. There is usually a waiting list however your place on that list will not be influenced by where you live. The advantage of moving into a paid suite lies in gaining support services you may need and the opportunity to become familiar with the building and to begin building friendships with other residents.

Complex Care

1. Can I bring a pet?
Unfortunately, due to health concerns and care issues, most care homes do not allow personal pets. However, many care homes do have "facility" pets who live in
the home and are enjoyed by residents.

2. Do we have to pay for incontinent products for a resident in government-subsidized care?
No, in B.C. care homes, the cost of incontinent products is covered by the home.

3. If a resident is in government-subsidized care, what additional costs do the family and/or resident have to cover?
A resident or family must cover the costs of wheelchair or walker repairs for equipment owned by the resident; any specialized wound treatments not covered under Pharmacare; and additional costs for any resident outings in which the resident participates. Additional costs could be bus tickets, restaurant meals, event tickets etc. Some care homes establish a small sundries account, financed by the family or the resident, in order to cover such costs.

4. How often can we visit?
You may visit anytime you like although late evening visits are discouraged since residents are usually sleeping. For the safety of residents, we ask family members and friends not to visit when they are ill. Some care homes ask visitors to get a flu shot over the winter.

5. Can we bring in our dog for a visit?
Absolutely – we’d love to have your dog come for a visit and so would many of our residents! However, for the safety of your pet and our residents, please ensure your pet is on a leash. We also expect visiting dogs to be housebroken and parasite-free.

6. What kind of activities do you have?
Just about everything – Music, Crafts, Gardening, Bingo, Fun and Fitness Programs, Mobility Walking programs, Bowling, Card games, Shopping, Day Trips, and Entertainers galore! If you are researching a care home, ask to see the activity calendar.

7. How many nurses do you have?
We have Registered Nurses, Licensed Practical Nurses, and Care Aides during each of the three shifts. Care Homes are staffed 24/7. Staffing levels and requirements for government funded sites are legislated and outlined in the contract with the care home operator.

8. Do you have a kitchen on site and do you make your own meals?
We have a professional kitchen with qualified cooks who make delicious and nutritious meals - and snacks - for our residents. Menus can be adjusted to incorporate resident preferences, which are discussed at Family/Resident Council Meetings. For many of our residents, nothing evokes "home" quite as much as the aroma of fresh-baked cookies wafting from the kitchen....

9. At a site where there is both private pay care beds and government subsidized care beds, potential residents have asked: Will taking into a private pay bed help me get into one of your subsidized beds?
Subsidized beds are allocated by the health authority. There is usually a waiting list however your place on that list will not be influenced by where you live. The advantage of moving into a paid bed lies in gaining support services you may need and the opportunity to become familiar with the building and to begin building friendships with other residents.
 

 

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